In light of the national four-week lockdown that began in England last week (5 November), the British Veterinary Association (BVA) and The Kennel Club (KC) have announced the following changes to the Canine Health Schemes (CHS) in order to follow the new guidelines and restrictions, and also continue to process submissions.
As of Thursday 5 November, the CHS office is closed and the team are working remotely.
Impact on veterinary practices
England: As part of BVA’s guidance to veterinary practices, how practices are able to operate and which services they will be able to offer in terms of health testing will be dependent on individual practice factors such as staffing levels, building layout, as well as each vet's professional and clinical judgement, and we would urge all owners to respect their individual vet’s decisions in this matter.
Wales: At the end of the firebreak lockdown (9 November), practices in Wales will be able to deliver veterinary services in line with Covid-safe requirements. However, during the England national lockdown, CHS is only able to process online submissions to the Hip and Elbow Schemes (see below).
Scotland and Northern Ireland: Veterinary practices are able to deliver veterinary services in line with Covid-safe requirements, so x-rays and eye screening can go ahead. However, during the England national lockdown, CHS is only able to process online submissions to the Hip and Elbow Schemes.
Eye Scheme
In England, under the new guidance for the national lockdown, group screening cannot take place. In Scotland, NI, and Wales (after the firebreak lockdown) group screenings can go ahead but panellists must adhere to additional requirements to work in a Covid-safe manner. Some CHS eye panellists may be able to offer eye screenings as long as government guidance on working safely, practice polices, and any local restrictions are adhered to.
We are asking all animal owners and breeders to respect their vets’ clinical and professional judgement and be patient during this time. Browse the list of eye panellists offering testing.
Hip and Elbow Dysplasia Schemes
As the CHS processing team is based in London, during the England national lockdown, processing and scoring of hip and elbow submissions will be as follows:
Online submissions
- Hip and elbow submissions can be made by a veterinary surgeon via the CHS online portal
- The CHS team can process and score online submissions, however, online scoring is slower than in-person scoring, and this means there will be reduced capacity for scoring during the lockdown
- Unfortunately, this will further impact turnaround times and both BVA and The Kennel Club ask for your patience
Postal submissions
- CHS cannot score postal submissions during the national lockdown in England
- CHS can process postal submissions, ready for them to be allocated to an in-person scoring session after the national lockdown. Unfortunately, this will impact turnaround times, which CHS is unable to estimate until the office reopens
- CHS is asking veterinary practices to assist by not sending postal submissions during lockdown as there is already a significant backlog of submissions that are unable to be scored until the offices reopen. Consequently vets are advised to hold on to submissions if at all possible
Anyone presenting dogs for hip or elbow x-ray for submission to the Canine Health Schemes at this current time is advised to confirm that their vet is able to submit these via the online portal.
Turnaround times
Due to the uncertainty caused by the national lockdown in England, the CHS team are currently not able to provide accurate turnaround times. The team is working hard to process and score online submissions in order of date received and is unable to fast-track any submissions.
BVA and The Kennel Club are asking all owners and breeders to please respect the CHS team and their vet’s clinical and professional judgement and to be patient during this time.
Payment
CHS is unable to take payment until the submission is received, so please wait for at least two weeks before calling to make payment.
To make a payment by card for postal submissions, please call the office on 020 7908 6380 (please note that this line is for payments only).
When calling please provide the following information: Date of radiography; The Kennel Club/microchip number; name and address of the veterinary practice.
Contacting CHS
For all non-payment related enquiries, please get in touch by email and if possible include the dog’s Kennel Club or microchip number, date of radiography, and the name and address of your vet practice. The team will get back to you as soon as possible.
The BVA, The Kennel Club and CHS teams thank you for your patience and understanding in these exceptional circumstances.
For the latest guidance and advice on Covid-19, please visit the BVA coronavirus information hub and The Kennel Club's breeder and health testing FAQ pages. If you have any questions or concerns relating to canine health and welfare, please email our health team.