The Kennel Club is establishing a new regional network to provide clubs and societies with a single point of contact and to better support those involved in the organisation of dog activities across the UK.
This marks a significant step forward in how The Kennel Club will support clubs and societies and offers a range of benefits which include:
- Clearer points of contact, making it easier for organisers to access the support they need
- Dedicated regional advisors who will provide customised guidance and resources, ensuring that everyone receives the support they require
- New communication channels and support systems which will improve engagement between The Kennel Club and the organisers
- Valuable resources, guidance, and networking opportunities for clubs and societies involved in organising dog activities.
The regions will be based upon geographic areas and market size, and will allow for proactive support and communication with Kennel Club advisors being responsible for the account management and operational needs of all clubs and societies that are allocated to their region.
Helen Kerfoot, Chief Operating Officer (Canine Events) at The Kennel Club, commented: “We are excited to be announcing this new way of working. We understand the concerns and feelings that there needs to be more support from The Kennel Club to its customers, who are our ‘grassroots’ and play a pivotal role within the world of dogs. It is hoped that this system will help to streamline our services, making them more efficient, effective and accessible, strengthen the relationship between The Kennel Club and those valued volunteers in canine clubs and societies, and provide a greater understanding so we’re able to better provide a more personalised service to clubs and societies.
“As well as the positive impact for clubs and societies, we also hope that the improvement in access to resources and support that this network provides will better support the dog community, for those who volunteer and offer their time selflessly for dogs.”
The Kennel Club is currently recruiting and training new team members. When appointed, regional advisors will be in contact to introduce themselves and provide contact details to clubs and societies across the UK.